Who We Are​

Welcome to Al-Arab Computers (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share when using our website at https://alarabcomputers.store.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information. By accessing or using our website, you agree to the practices described in this Privacy Policy.

What Personal Data We Collect and Why We Collect It​

1. Personal Information

When you place an order, create an account, contact us, or request support, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (where applicable)
  • Order details
  • Communication preferences

2. Payment Information

Payments made through our website are processed using secure third-party payment providers. We do not store your complete credit card, debit card, or other sensitive payment information on our servers.

3. Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referral source
  • Website usage data

4. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver purchased products and services
  • Communicate regarding your orders
  • Respond to customer support requests
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Comply with applicable legal obligations
  • Send promotional communications where permitted by law or where you have chosen to receive them

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your shopping experience.

Cookies may also help us:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Understand how visitors use our website

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. How We Share Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third parties such as:

  • Payment service providers
  • Shipping and delivery partners
  • IT service providers
  • Website hosting providers
  • Analytics providers
  • Government or legal authorities when required by applicable law

Each service provider is expected to protect your information and use it only for the services they provide.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we work to maintain a secure environment, no method of transmitting data over the internet or storing electronic information can be guaranteed to be completely secure.

8. Order and Account Information

Information associated with your orders is maintained to:

Complete purchases
Process refunds where applicable
Provide customer support
Maintain transaction records
Meet legal and accounting obligations

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

9. Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send information about new products, promotions, and special offers. You may unsubscribe from promotional communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

10. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services, including payment providers or logistics partners. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party services they access.

11. Children’s Privacy

Our website is intended for individuals who are legally able to make online purchases. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

12. International Data Processing

Al-Arab Computers operates primarily within the United Arab Emirates and the Kingdom of Saudi Arabia. Depending on the services used to operate our website, your information may be processed or stored in jurisdictions outside your country of residence while appropriate safeguards are applied where required.

13. Your Privacy Rights

Depending on the laws applicable to your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent
  • Request information about how your personal data is used

To exercise any applicable privacy rights, please contact us using the information provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page together with the revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the Contact Us page available on our website.

Website: https://alarabcomputers.store

Thank you for trusting Al-Arab Computers.